Frequently Asked Questions

When will my order be shipped?

Orders are shipped every day from Monday to Friday before noon (EST). Orders placed after noon during the week day and on weekends will be shipped the next business day.

Is my credit card information secure?

We use the industry standard encryption protocol known as Secure Socket Layer (SSL) to keep your order information secure. We have established a Secure Shopping Guarantee for every transaction that you make with SunRayCity.com. Should any unauthorized charges appear on your credit card as a result of shopping with SunRayCity.com, you must notify your credit card provider in accordance with its reporting rules and procedures. We will cover the liability of purchases made through this web site only if the unauthorized use of your credit card resulted through no fault of your own. If your bank holds you responsible for fraudulent charges, we will cover your liability up to $50.00.

Viewing Orders

Log into your account to view order history including tracking information.

Updating Account Information

To update your account information, you must first be logged in. Once in your account, you will be able to modify your information.