We offer free shipping on every order and we ship worldwide. The minimum order value is $15 USD. If you would like your item marked as a gift please let us know.
| Destination | Shipping Method | Rate | Order Processing* | Estimated Delivery** |
| North America | Expedited Ground | FREE | Daily | 5 – 7 business days |
| North America | Priority | $15 | Daily | 3 – 5 business days |
| Europe | Air Mail | FREE | Daily | 12 – 18 business days |
| Europe | Priority | $25 | Daily | 6 – 11 business days |
| Australia / Japan | Air Mail | FREE | Daily | 12 – 18 business days |
| Australia / Japan | Priority | $30 | Daily | 7 – 11 business days |
| Asia (ex-Japan) | Air Mail | FREE | Daily | 9 – 12 business days |
| Asia (ex-Japan) | Priority | $30 | Daily | 7 – 11 business days |
| South America / Africa | Air Mail | FREE | Daily | 14 – 21 business days |
| South America / Africa | Priority | $40 | Daily | 7 – 11 business days |
All orders are subject to review and could require additional processing time.
* Orders are processed on the same or next business day.
** The estimated delivery time is the projected period in which we expect that you will receive your order. Weekends and holidays are not considered business days. Please allow 7 days after the estimated delivery date before reporting an item missing or delayed. Your purchase may be delayed due to customs verification or post office delivery.
RETURNS
We accept returns within 14 days of purchase subject to the following conditions:
If you wish to return or exchange an item, you are responsible for all shipping costs. In the unlikely event of a shipping mistake on your order, we will of course cover the return shipping costs as well as the cost of shipping the replacement item. Returns may be subject to a restocking fee of up to 20%.
Please enter your order number on this page https://www.sunraycity.com/return-invoice/ to receive your return address instructions.